Now Serving Clients across Rhode Island and Boston Metropolitan area

Now Serving Clients across Rhode Island and Boston Metropolitan area

Now Serving Clients across Rhode Island and Boston Metropolitan area

What We Provide Our Services

We provide safe, reliable, and comfortable non-emergency medical transportation for all appointments. Our compassionate team ensures a stress-free experience for every journey, prioritizing your safety and schedule.

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Medical team rushing a patient on a stretcher through a hospital corridor, wearing masks and medical uniforms.

LEVEL 1- Ambulatory

STANDARD CARE TRANSPORT

For patients needing safe, reliable, basic medical transportation.

Includes:

  • Ambulatory transportation (walking clients)
  • Standard wheelchair transportation
  • Curb-to-curb or door-to-door assistance
  • Appointment reminders & on-time pickup
  • Licensed, trained drivers
  • Clean, comfortable vehicles

Best for:

Medical appointments, follow-up visits, labs, checkups, rehab sessions.

A healthcare worker assists a patient in a wheelchair, preparing for a medical imaging procedure in a hospital.

LEVEL 2- Wheelchair

ASSISTED CARE TRANSPORT

For patients needing additional physical support or medical sensitivity.

Includes:

  • Wheelchair or walker clients needing hands-on assistance
  • Bedside-to-bedside support
  • Assistance with boarding, securing equipment, and transfer help
  • Priority pickup for time-sensitive appointments
  • Extra comfort features (blankets, stabilization, mobility support)

Best for:

Dialysis, chemotherapy, post-surgical visits, seniors with mobility challenges.

Paramedics wearing blue and green uniforms transport a patient on a stretcher to an ambulance in a parking lot.

LEVEL 3- Stretcher

SPECIALIZED/ STRETCHER CARE TRANSPORT

For clients requiring full-support, non-emergency stretcher or complex mobility care.

Includes:

  • Two-person assisted stretcher transportation
  • Full transfer support from bed, facility, or home
  • Hospital discharges
  • Long-distance medical travel
  • Specialized handling for patients who cannot sit upright

Best for:

Patients who are bedridden, recovering from major procedures, or unable to sit.

Woman in pink shirt pushing a man in a wheelchair on a sunny street with cars and trees in the background.

LEVEL 4 - Bariatric Transportation

BARIATRIC CARE TRANSPORT

For individuals 250 lbs and above who require reinforced, safe, dignified mobility support.

Includes:

  • Heavy-duty wheelchairs, stretchers, and lift systems with higher weight capacity
  • Extra-wide vehicle space for comfort and proper positioning
  • Two-person trained staff for secure transfers and mobility assistance
  • Door-through-door support from home, facility, or room
  • Safe, reliable transport for medical appointments, therapy, discharges, and more

Best for:

Clients over 250 lbs needing comfortable, reinforced, specialized medical transportation.

A diverse group of people packing a car with luggage and beach gear, preparing for a summer vacation trip.

LEVEL 5 - Special Custom Trip

CUSTOMIZED NON-EMERGENCY TRAVEL

For clients who need flexible, personalized transportation beyond standard medical trips.

Includes:

  • Fully customized trip planning based on client needs
  • Flexible pickup times, multiple stops, and out-of-area options
  • Dedicated driver for personal, uninterrupted travel
  • Door-through-door assistance for comfort and safety
  • Ideal for errands, family visits, events, long-distance trips, or special occasions

Best for:

Clients requiring personalized, flexible transportation for non-routine medical or lifestyle needs.

Start Your Journey with Us VitalLink MedTrans Group LLC

We understand the challenges of getting to medical appointments reliably. Our non-emergency medical transportation (NEMT) service ensures you or your loved ones arrive safely and on time, every time. We offer compassionate, door- through-door assistance tailored to your specific mobility needs.

Focusing on comfort and professionalism, our team is committed to providing a stress-free transport experience. Whether it’s a routine check-up or a specialized treatment, trust us to handle your journey with the utmost care, giving you peace of mind.

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Set an Appointment

Book your reliable, safe, and comfortable medical ride today. Our compassionate team ensures you get to every appointment on time and stress-free.

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Submit Your Referrals

We value the trust you place in us to provide safe and timely transport. Please use the form below to submit your patient referrals easily.

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We Are Committed Mission Statement

At VitalLink MedTrans Group LLC, our mission is to provide safe, compassionate, and reliable non-emergency medical transportation that supports every client's health, dignity, and independence. We are committed to ensuring that transportation is never a barrier to essential care by delivering exceptional service, timely coordination, and personalized support on every trip.

About Us

Get In Touch With Us

Reach out today to schedule reliable, safe, and compassionate non-emergency medical transportation. Our team is ready to assist you with booking and answering any questions regarding your transport needs.

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